SERVPRO of Pflugerville, East Round Rock, Northeast Austin, The Domain Employee Photos

Dave Jones

Dave Jones is the Owner/President of SERVPRO of Pflugerville. Dave earned his Bachelor of Science in Political Science from Arizona State University. Dave has 20 years of involvement in restoration and reconstruction ventures. Through the span of his career with SERVPRO, Dave has earned the IICRC Water Damage Restoration Certification, Applied Structural Drying Certification, Anti-Microbial Remediation Technician Certification, and the Commercial Drying Specialist Certification. He likewise holds a Lead Based Paint Certification.

Bryan Zander

Bryan Zander is the Owner/General Manager at SERVPRO of Pflugerville.  Bryan brings 20 years of experience in the industry to SERVPRO, from being a property adjuster, sales manager, project manager, general manager and more!  He truly understands every aspect of the fire and water restoration industry from the smallest of projects to the largest commercial projects.  We are proud to have Bryan as the leader of our team here in Pflugervile!

Will Kimbrough

Will Kimbrough is the Vice President of Operations at SERVPRO of Pflugerville.  As V.P. of Operations, Will is responsible for the direction of the company, implementation and success of our work. Will is focused on long-term strategic planning, relationship building and territorial expansion through new franchise acquisition. Will brings a vast amount of operation and sales experience to the team. Will spent over 19 years in consulting with small and large companies across the country.  For nearly 14 years Will worked at SERVPRO corporate as a franchise business consultant and field training manager. In his years with Team Jones, he has overseen the expansion from 3 franchises to 14, operating in 3 states.  Will has consulted on HR Management, operations, marketing, sales, strategic planning and business to business team building. He earned his Bachelors degree in Marketing from Delta State University, and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Applied Structural Drying Technician, Fire and Smoke Restoration Technician and Upholstery Fabric Cleaning Technician.

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Dennis McKinley

Dennis McKinley brings over 35 years of industry experience to our team. Dennis has extensive experience overseeing commercial projects in the United States as well as the United Kingdom. In 2009 Dennis sold and produced one of the largest disaster projects in SERVPRO history at the University of Louisville, after a flood totaled 5 campus buildings and damaged at least 4 others. Between 2010-2012, Dennis wrote the Corporate Commercial Large Loss Play Book which provides standards that are still followed by the industry today. In 2013 Dennis built and managed from the ground up a very successful restoration franchise and won Rookie of the year/Texas and National of the Year in 2014. Most recently Dennis has managed the Extreme Response Teams (13 Teams) “Best of the Best” and he has managed the Large Loss Response Team (135 franchises). He coordinated commercial response for storm teams, provided leadership for Commercial Large Loss Division Project Managers, lead the Document Restoration Division, and managed the Commercial Operations Specialists. Dennis Is an accomplished industry veteran with extensive loss remediation background, who holds the upmost standards in ethics and accountability.

Kyle Alexander

Kyle Alexander is Vice President of Reconstruction Services for SERVPRO of Pflugerville and Team Jones. Kyle has over 20 years experience in the construction industry and 17 years in Insurance Restoration. Kyle received his BA in Criminal Justice from Chapman University in 2002.  He moved from California to Oklahoma in 2008 and has been a vital part of the SERVPRO team during much of this time. Kyle is well experienced in residential and commercial reconstruction and remodel projects and will work diligently to complete your job in a timely manner.

Gerald Thomas

Gerald Thomas is the Director of Marketing and Business Development For SERVPRO of Pflugerville and Team Jones.   He graduated from Alcorn State University and is a retired Army Officer in which 10 of those years were spent as a Corp of Engineer Officer which entailed the management of various construction and reconstruction projects. Gerald has over 20 years of experience in sales management and marketing experience.  In his new role Gerald will be responsible for the development and growth of the sales team, sales and marketing strategy.    He is active in the community and is a Board Member for Big Brothers Big Sisters of Oklahoma.

Armando Mendoza

Armando Mendoza is the Large Loss Project Manager for SERVPRO of Pflugerville and Team Jones. He has over 20 years experience in fire, water, mold, HVAC cleaning, in residential and commercial projects. Previous roles he has held include Large Loss Coordinator of multiple storm events, Operations Manager of 75+ employee restoration company, and General Manager of 10 million+ a year restoration company.  Notable projects include:

• Dupont Plant/Orange, TX-Hurricane Ike Document Recovery and Flood Cleanup
• Monahan’s Police Department/Monahans, TX-Fire Bomb Cleanup
• IRS-Echelon/Austin, TX-Plane Crash Personal Effects Recovery
• United Nations/Manhattan, NY-Tropical Sandy Flood Cleanup
• Crossroads Mall/Tulsa, OK-Tornado Cleanup

His accreditations include IICRC Applied Structural Drying, TDSH Mold Contractor, IICRC Carpet Cleaning, Air Duct Cleaning, Fire Recovery, IICRC Odor Removal, IICRC Smoke Removal, and Bloodborne Pathogen. Armando brings passion for customer service and project management and believes the most important job is yours!