What our Customers say...
Dave and his team are incredible to work with. I have known them for over 6 years and they are the best in restoration. Highly recommend their services.
SERVPRO of Pflugerville helped us after both Halloween floods in 2013 and 2015. Both times I cannot express what an amazing support they were. When you are in a situation like that and in shock, having a calm, caring and knowledgeable team like theirs was invaluable. The team lead and employees took charge of the situation and assured us all the way through. They took care of everything - not just remediation but took pictures of everything for us for insurance purposes - every single item. One of the employees told me that they are taught to treat everything as if it is your grandmother’s home - with respect and care. I can’t imagine going through this experience without them. I would highly recommend them in any unfortunate situation where your home is damaged. They are amazing and truly like family.
Compared to what others who posted here seem to have endured, our problem was relatively minor. But, we didn't know that until Kyle with SERVPRO took the time to come out and investigate. We were concerned that we had a mold or mildew issue in one kitchen cabinet. Kyle spent about an hour coaching us on what to look for, and even took the time to drill a small inspection hole in the cabinet base so he could look underneath for any sign of past or present moisture. He also gave us sound advice on cutting one or two more small openings, which we did just to be sure. Everything was clean and dry!
Had Kyle not been up-front and honest, he certainly could have led us in another direction by recommending extensive remedial measures to rectify the situation, and we would probably have not known any better. He refused any payment for his time and expertise. So even though SERVPRO did not benefit financially, it is our hope that this review encourages others to trust this business should the need for this type of service arise. We certainly will.
Gabriel and Angel did a fabulous job! Our water softener leaked and flooded our garage. They came in and cleaned up the garage, took away the items that needed disposal and dried it all out. A friend recommended them and I'd definitely use them again!
With a hectic Saturday already underway the last thing I wanted to deal with was a water issue. I called SERVPRO to come look at our water damage and could not have been more happy. Gabriel and Eddie came out within an hour of calling. They were extremely thorough in their evaluation of the damage and took way more time than I expected to explain the entire process with me.
I highly recommend SERVPRO to anyone in need of help during a water damage crisis. Thanks guy!
I did not know who to call when my gym flooded. I was told SERVPRO of Pflugerville was the best in the industry. They came out in 30 minutes and took care of the problem. The entire staff were so professional. I would recommend SERVPRO of Pflugerville to all my family and business contacts. Thank you to the team from SERVPRO. Gabriel, Chris, Angel, Adam, and Kyle. Thank you again for getting my business up in running smoothly, y'all are awesome!!!