Recent Water Damage Posts

Common Pipe Noises and When To Worry

5/26/2020 (Permalink)

Pipe leaking. While not every noise coming from your plumbing will indicate a pipe break, being aware of those sounds that do often relate to problems is wise.

Many homeowners worry about the potential costs associated with a pipe break. However, few people concern themselves with understanding the noises that can give them a warning sign of potential problems. If water damage worries you, then take the time to understand the three sounds that may help you predict an expensive issue.

Whistling or hissing
Banging
Running water

Whistling or Hissing
Have you ever stood at a faucet in your home and heard hissing or whistling when you turn it on? Does the sound also happen when you shut it off? Either sound indicates an obstruction in the pipe. While the obstacle may not yet be enough to block the flow of water, it may get to that point rapidly. Clearing the buildup is crucial, especially since increased pressure can lead to a pipe burst.

Banging
Banging sounds often referred to as water hammering, may involve air in the line, which can come from an existing leak. You may hear the thudding or banging when turning off faucets or flushing toilets. The constant abuse of the water lines can cause a pipe break, especially the longer the problem persists.

Running Water
The sound of running water, whether a slow, steady drip or rushing, is a noise that requires immediate intervention. Contact a water mitigation company in Austin, TX, to assess the property because they likely need to fix broken pipe connections. However, before calling any company, be sure to turn off the main water supply valve for your home.


While not every noise coming from your plumbing will indicate a pipe break, being aware of those sounds that do often relate to problems is wise. Whistling, banging, and running water sounds are common signs of blockages and other water line damage. Contact a professional plumber or mitigation service in your area for an assessment of your property and to perform any necessary repairs.

What Does Water Damage Restoration Entail?

5/18/2020 (Permalink)

SERVPRO Logo. A pipe burst can produce clean or dirty water depending on the type of pipe.

Some amount of water damage is unavoidable in the wake of a home flood that has resulted from a pipe burst or another issue. Immediate steps must be taken to stop the water and to begin the restoration process. So, what should you expect? First, you need to contact a team of water damage cleanup professionals. This cleanup crew will:

1. Perform a Damage Assessment
When the experts arrive on the scene they’ll begin by inspecting the damage and coming up with a plan of action. If water is still flowing into the area, they’ll stop it and also assess the safety issues such as water contamination level.

2. Extract the Standing Water
Next, the water will be extracted from the affected area with large, powerful wet/dry vacuum units. The crew can then move your belongings out of the area to guard them against further damage. Your flooring, walls, and ceilings, along with the general humidity of your home will be assessed.

3. Dry Everything
After the standing water is removed, it’s necessary to dry the affected area and its contents as much as possible. You may not realize just how much is wet; everything from flooring to drywall to furniture can suffer water damage. The professionals will use industrial-grade fans and dehumidifiers to remove all moisture. They’ll also check for signs of mold.

4. Clean and Sanitize Everything
A pipe burst can produce clean or dirty water depending on the type of pipe. Even materials that haven’t been affected by mold or dirty water can emit a foul odor and require cleaning. The professional remediation team will clean, sanitize, and remove the odor of any salvageable materials. They’ll also dispose of the unsalvageable.

5. Restore the Area and Contents
Finally, the restoration will begin on the affected area and its remaining contents. Such restoration will entail the tear-out and installation of materials such as flooring and drywall, possibly even parts of the room’s basic structure or frame.


Flooding in your Austin, TX, home can be devastating, whether from a pipe burst or water line blockage. The quicker the process begins, the less damage that will occur.

4 Reasons to Replace Polybutylene Plumbing As Soon As Possible

5/10/2020 (Permalink)

The plumber connects parts of the plastic water pipe using fittings, hands close-up. Polybutylene plumbing was once a popular choice, because it was easy to install and relatively inexpensive

4 Reasons to Replace Polybutylene Plumbing As Soon As Possible

Polybutylene plumbing was once a popular choice, because it was easy to install and relatively inexpensive. However, it was discovered that these pipes came with a myriad of problems. The following are a few reasons why you should replace them if they are used in your New Sweden, TX, building.

1. They Are Old
One reason is simply that they are aging. These types of pipes were installed between the 1970s and 1990s, which means that they are reaching the end of their life. You should install new plumbing before this becomes an issue.
2. They Can Contaminate Your Water
As polybutylene pipes break down over time, they can leach chemicals into the water, contributing to contamination. This can be especially troublesome if this water is used for drinking or in food preparation.
3. They Break Easily
Another reason to have these pipes replaced is that they can break more easily than other types of plumbing. The chemicals used to treat your water can have a negative effect on the material of these pipes. It can cause them to break and crack which can result in large amounts of water damage to your building or the surrounding area.
4. They Cannot Be Repaired
Because this type of plumbing is no longer approved under United States building codes, repairing them is not an option. They will eventually wear down to the point that they break and will likely cause many problems for your business. The best option is to install new plumbing as soon as possible to prevent this.
If you experience water damage in your building due to polybutylene piping, a cleanup and restoration company can help perform mitigation to keep secondary damage to a minimum. They can remove the water from your building and salvage a wide range of belongings. They can also perform any necessary repairs to return your building to its previous condition.

Causes of a Leaky Toilet

2/17/2020 (Permalink)

Person working on a toilet. Sometimes a leak is quickly resolved with standard household tools.

A leaking toilet is a common problem in a home, and it does not always require the skilled hands of plumbing professionals in Austin, TX. Sometimes a leak is quickly resolved with standard household tools. However, before you can fix a leak, you must know where the leak is coming from. There are at least four likely sources for a leaky toilet.

Loose supply line or faulty shutoff valve
Cracked tank
Loose Bolts
Dry wax ring

Loose Supply Line or Faulty Shutoff Valve
One of the first things you should check when experiencing this type of bathroom leak is the supply line and the shutoff valve. It is not uncommon for these lines to loosen over time, causing a small leak. Also, the water shutoff valve can age and become less effective over time.

Cracked Tank
Next, check around the outside of the tank for any moisture or condensation. If you find any, then dry the area and wait a few minutes. If the moisture buildup reappears, then you might have a small crack in the tank that is causing your leaking toilet. If it is a crack, depending on the extent of the damage, you might need to replace the toilet.

Loose Bolts
If you notice pooling around the base of the toilet, then you might have loose bolts. The floor bolts are meant to hold the toilet tight against the wax ring underneath, preventing waste fumes and leaks. Check the bolts and try tightening those that feel loose. Then dry the area and see if water reappears.

Dry Wax Ring
If water reappears after tightening the bolts, then you likely have a dry wax ring. Unfortunately, this means that you will need to remove the toilet and replace the ring.


A leaking toilet is not always a sign of more worrisome issues. Sometimes it is just a loose element and nothing more. However, if you are concerned, then you can reach out to a plumbing specialist for an assessment.

Mitigating Water Damage After a Water Heater Fails

2/11/2020 (Permalink)

Dehumidifier on wooden floor. Drying equipment Mitigating water damage in a Cele, TX home

Mitigating Water Damage After a Water Heater Fails

A failed or leaking water heater can cause significant damage to your property, especially if it had gone unnoticed. These devices can lead to major flooding in homes and will probably require a mitigation and restoration company in Cele, TX, to clean and repair your system and property. Any company you call will typically follow the same procedure.

Shut off water supply
Remove equipment and water
Dehumidify the area
Remove damage
Restore property

Shut Off Water Supply

After experiencing a failed water heater, you will need to address the situation quickly to avoid significant damage. Before calling for help, you should find the water shutoff valve to stop the continued flow of water from the heater.

Remove Equipment and Water

Once the restoration company arrives, they might first assess the damage to your property before removing the broken water heater and extracting the excess water. To remove the flood, they will typically use shop vacs, pumps and possibly special trucks with built-in suction pumps, depending on the depth of the flooding.

Dehumidify the Area

After the leaking water heater and the flood are removed, the team will get to work drying and dehumidifying the affected space. It is necessary to make sure that the structure of the home is completely dry before getting to work on any repairs.

Remove Damage

While the space is drying, the restoration company will probably be removing damaged items as well as any structural damage like drywall or insulation. The removal of drywall is sometimes necessary, especially with significant flooding, because the wall cavities could have been exposed to excessive moisture, which may lead to mold.

Restore Property

Once the area is dry and all damage has been removed, the company you hired will begin restoring the property. Restoration companies are experts in returning your home to pre-disaster conditions, which means you will see no evidence of flood when they are done.
While a leaking water heater may not lead to a full-blown disaster, a failed tank can. If you experience such a failure, then seeking out a restoration professional might be your best option.

3 Ways to Locate a Leak in Your Shower

1/29/2020 (Permalink)

Bathtub overflowing with water. Inspecting the floor around the shower or tub, the room beneath, and the basin itself can help you determine if a bathtub leak is a problem.

Repairing a shower or bathtub can be costly. That's why it’s important to locate a shower or bathtub leak in your Austin, TX, as quickly as possible. Not only can fixing a leak quickly, save you money, but you may be able to prevent further damage to your home. There are a few things you can look for if you believe there may be a leak in your bathroom.

1. Inspect the Surrounding Floor
One of the first things to do when suspect there may be a leak is to inspect the surrounding floor. Often water damage can be seen in loose grout, missing calk, softwood, discolored tile, and bubbling or peeling paint. If you see these signs it’s best to contact a water damage restoration professional as quickly as possible.

2. Inspect the Ceiling of the Room Beneath
Locating a shower or bathtub leak can be helped by looking at the ceiling of the room beneath. Often leaking water can soak through and cause discoloration, sagging material, or bubbling paint. Not only can these signs be taken as a sign of a leak, but can also show the path of water travel to help locate the leak’s source.

3. Inspect the Shower Compartment
Another way to determine if you have a shower pan leak is to inspect the bathing stall itself. Look for areas of loose or missing grout, missing caulking, or obvious cracks. You may also take note of any area where the stall or back-splash panel seems to be coming away from the wall. These areas along with floor or wall discoloration could indicate a leak.

Inspecting the floor around the shower or tub, the room beneath, and the basin itself can help you determine if a bathtub leak is a problem in your home. It may be helpful to look for loose or damaged materials. Remember, if you do find damage it’s important to contact a professional for any repair needs.

Keep Water Damage to a Minimum With a Fast Response

1/28/2020 (Permalink)

Ceiling collapsed from water damage in an office Office water damage in New Sweden, TX

When your commercial property experiences a case of bursting pipes, you want to reduce expenses and damages as much as possible. You also want to keep a business interruption to a minimum. One key to this is finding specialists in water damage who are Faster to any size disaster. Whether it is plumbing problems or a flood from a storm, a fast response is crucial. When trained and certified technicians arrive on the scene in less than four hours they start with an initial inspection and damage assessment and then move on to water removal. Water, whether it is clean or contaminated, can ruin carpeting, flooring, and furnishings in a matter of hours.

Complete Water Restoration

Every water situation is unique. Unwanted water comes from storms, broken appliances, overflowing toilets and sinks, and sewage backups. To fix broken pipe you need workers who have experienced these occasions before. The restoration process involves the following steps:

  • Water removal and extraction
  • Drying and dehumidification
  • Cleaning and sanitizing
  • Restoration of damaged materials

It's important to have all water removed from bursting pipes and other sources. This prevents additional damage to materials and doesn't give mold a chance to gain a foothold. Trained technicians will monitor the drying process and measure the amount of humidity in the building.

Rapid Water Restoration

It's not always during business hours when water damage New Sweden, TX, strikes. In fact, it often happens in the middle of a night or on a weekend. Therefore, it's important to call a remediation team that will be there quickly no matter the time of day or night. Within minutes, water can spread throughout a building and seep into carpeting and wood. Drywall begins to crack and degrade in hours, and furniture begins to swell and crack. Water removal, if done quickly, saves materials and reduces the overall expense of the cleanup. Tackling bursting pipes is a job best left to the professionals in water restoration.

Steps You Should Take if Your Basement Floods

1/21/2020 (Permalink)

Flooded basement area. Water can make its water into lower levels of a house through cracks in the foundation.

If you walk down to the basement in your Austin, TX, home, water is one of the last things you want to see. Unfortunately, flooding is not uncommon in this area of a house. Water can get into basements in many ways. Luckily, there are effective measures you can take to clean it up and get your home back to normal.

Causes of Basement Flooding
Water can make its water into lower levels of a house through cracks in the foundation. Because the basement is located partially or entirely beneath the surface, groundwater could be right outside. Foundation problems can allow water to seep inside. Other typical ways a basement flood starts include:

Sewer backup
Broken water heater
Leaky or broken pipe
Poor drainage or insufficient rain gutters

Get Out
If you spot water in your basement, stop the water source if possible. Then, shut off the electricity and get out of the house. If it's safe to do so, move materials out of the water and to higher ground. However, if black water has gotten into the home, never get near it.


Make the Calls
When flooding occurs at home, you should immediately call city utility crews if the main water line or sewer backup caused the issue. Next, get in touch with a professional flood cleanup team to remove the water. You should next contact your homeowner's insurance to discuss filing a claim.

Let the Pros Take Over
If there is no black water in the basement, and if the flooding is small, grab a wet vacuum and extract the water. You can also set wet items out to dry. For more widespread or dangerous flooding, let the professionals handle it. Specialists will remove the water, thoroughly dry the area and sanitize all affected parts of the basement. Crew members can also tear out ruined materials and take care of pipe repair.


The effects of flooding can be devastating. You can minimize the damage by following these steps and getting help from a professional company.

4 Causes of Crawl Space Flooding in Your Home

1/20/2020 (Permalink)

Busted pipe. If a pipe cracks or bursts in your home, the water will ultimately flow into the lowest space in your house.

A wet crawl space may seem like a minor issue. However, if left untreated, it could lead to mold growth in your Austin, TX, home. A persistent flow of water in the crawl space could also spread to the main part of your house.
That is why you should regularly check this part of your home for signs of excess water. You should also take steps to prevent these common causes of crawl space flooding.

Downspout Problems

A downspout aimed too close to your home can cause water buildup in your crawl space. Point your downspout away from the foundation of your home and add a splash block to guide the water away from your property.

Over-Watered Flower Beds

You may not think of your flower bed as a potential cause of a wet crawl space. But overwatering of your plants does not only cause them to die. It can also lead to a flood in your home. To prevent this problem, put base layers into your flowerbeds to catch excess water.

Poor Slope Grading

If the landscape outside your home is not sloped properly, water will flow back into the crawl space. The slope should be six to eight inches away from the walls of the foundation. Winter snow and ice can change the sloping, so be sure to check the grading each spring.

Broken Water Lines

If a pipe cracks or bursts in your home, the water will ultimately flow into the lowest space in your house. Keep your eye out for any obvious puddles or wet areas on your property, as these may point you to the location of the ruptured pipe.
If you can't find the leaky pipe or the cause of your wet crawl space, emergency restoration professionals can help. They will not only locate and stop the source of the water, but they can also clean and dry any damaged items or structures.

What To Do When a Flood Is Headed Your Way

11/5/2019 (Permalink)

Flooded street in front of a house. Storms can move quickly and bring devastating consequences.

When a storm is headed your way in Pflugerville, TX, you should do all you can to prepare. Some storms bring the threat of a water deluge, high winds, and hail damage. Floodwater can cause a lot of destruction, and in extreme cases, it can leave you stranded in your home. The harm to your property can be extensive, and you will need storm damage repair experts to get your home back to normal. However, it's important to be organized and do everything you can to get ready.


Assemble an Emergency Kit
Extensive water damage can make it difficult to leave your house, particularly when you are in a flooded building. You should have an emergency kit ready in case you can't get out of your home for a few days. The kit should include articles for basic survival, as well as items to call for help when needed. Here are some necessary things to pack in your emergency kit:

Clean water
Flashlight
Blankets
Snacks
Whistle
Phone charger

You can order an emergency flood kit online if you don't want to build one yourself. Make sure you also have an up-to-date first aid kit at your residence.


Check Forecasts Frequently
Storm paths and severity can change quickly and often. When gale forces are headed your way, check the forecast updates regularly, especially as the storm gets closer. This should help determine the flood water risks.


Evacuate If Necessary
Your home is important, but your safety should be your number one priority. If authorities recommend evacuation, don't hesitate to leave the area immediately. Traffic often slows to a crawl when everybody attempts to leave at once.


Storms can move quickly and bring devastating consequences. Your best bet is to plan in advance and prepare for flood water. An emergency kit can be helpful if you are stranded, but be sure to check the forecasts regularly and evacuate if your safety is in question.

Ready to Dry

7/1/2019 (Permalink)

Here's a peek at some of our drying equipment.

When customers in our area suffer a water damage, SERVPRO of Pflugerville is ready to help dry out their property, and get it back to its pre-damaged condition.

Within our franchise alone, we have over two hundred pieces of drying equipment. This inventory allows us to take on any commercial or residential loss in the greater Austin area.

Our trucks are meticulously stocked with any and all necessary equipment to restore your home or business in a timely manner, and we are at your disposal 24 hours a day, 7 days a week, 365 days a year. 

If our equipment is not enough to restore your property, we have a network of 1700 franchises ready to mobilize and help us make it "Like it never even happened."

Call SERVPRO of Pflugerville whenever you experience a water loss, and we'd love to serve you in restoring your property.

New Sweden Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/10/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your New Sweden basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today - (512) 990-4776

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pflugerville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Faster to your Round Rock Water Damage Event

9/1/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Pflugerville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Pflugerville arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (512) 990-4776

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Pflugerville

SERVPRO of Pflugerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Pflugerville 24 Hour Emergency Water Damage Service

8/17/2017 (Permalink)

SERVPRO of Pflugerville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today - (512) 990-4776

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pflugerville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Pflugerville

SERVPRO of Pflugerville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.